HOTEL GOLDEN LAKE RESORT

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FREQUENTLY ASKED QUESTIONS

Yes, subject to availability from 12 noon, by prior arrangement only.

Yes, subject to room availability, by prior arrangement and for a fee.

Includes accommodation fee with all meals (breakfast or half board) as stated in the confirmation, unlimited use of the Venus wellness area, use of the fitness room, free use of bathrobes, wi-fi and VAT.

A tourist tax of HUF 660 per person per night is extra for guests over 18 years of age, as well as parking, which varies according to the season.

Parking is available in the hotel’s own underground car park, guarded 0-24 hours a day, subject to reservation.

Between 2024 .01.01-04.30. 3500 HUF/car/night 2024 .05.01-09.30. 4500 HUF/car/night 2024 .10.01-12.31. 3500 HUF/car/night 2024 .10.01-12.31.

Reservations made by telephone must also be confirmed in writing by e-mail to sales@goldenlake.hu, for which a written confirmation will be sent.

Yes, in order to guarantee your reservation, 50% of the booking value must be paid in advance by the deadline indicated in the confirmation.

Company name: Silver Invest Kft.

Managing bank: Raiffeisen Bank Zrt. Forint account:
Bank account number: 1208 2104 – 0157 5648 – 0050 0009
IBAN: HU33 1208 2104 0157 5648 0050 0009
SWIFT: UBRTHUHB

Euro account:
Bank account number:1208 2104-0157 5648-0060 0006
IBAN:HU12 1208 2104 0157 5648 0060 0006
SWIFT:UBRTHUHB

Individual room reservations can be cancelled without penalty, unless otherwise stated in the written confirmation, up to 7 days prior to arrival.

If you cancel your reservation 7 to 3 days before arrival, 50 % of the amount payable will be considered as a non-refundable penalty. If cancelled within 48 hours, 100 % of the value of the reservation will be considered as a non-refundable penalty.

The reservation can be modified once free of charge until the 7th day before the reservation, after the second and/or multiple modifications the reservation cannot be cancelled and an administration fee of +10.000 HUF per modification will be charged.

The deposit paid may be credited to another stay up to 6 months after the change, subject to the above conditions and subject to prior agreement.

Yes, the hotel reserves the right to cancel the booking within 24 hours in case of mispricing, typing or other errors.

Yes, if the deposit is not received by the deadline.
Even for reservations guaranteed with a deposit, we can reserve the room until 18:00 on the day of arrival. In case of anticipated late arrival, please inform us in advance of the arrival time, otherwise the reservation will be automatically cancelled.

Yes, 0-4.99 years (stay in parents’ room): free of charge.

5-11,99 years (accommodation in parents’ room): 50% discount.

Children over the age of 12 are not eligible for the child benefit.