Useful informations :: Hotel Golden Lake Resort

Useful informations

USEFUL INFORMATIONS

Room price includes:

Accommodation in the booked room type with the confrimed mealplan. Comprehensive use of the Venus Wellness, the fitness center. Bathrobes, and free Wi-Fi in the whole area of the hotel, VAT.

Roomprice does not include

The local tax / tourist tax from the age of 18 years or above. Cost: 660 HUF / Person / Night.

Parking in the hotel’s deep garage

We provide a parking space in the hotel's own 24-hour guarded underground parking lot based on a prior
written reservation.
Parking is subject to a fee, the rate of which varies by season.

Early check in (depending on capacity)

Room and Venus wellness from 12.00: 10.000 HUF / room

Late check out (depending on capacity)

Room and Venus wellness until 14.00: 10.000 HUF / room

Discounts for children:

0 – 4,99 years (in the same room as the parents) 100% discount
4,99 – 11,99 years (in the same room as the parents) 50% discount of the adult price.Children over the age of 12: no discount can be applied.

Pets

Pets are unfortunately not allowed to stay in our hotel.

Booking

Please corfirm your booking request in written form. You will receive a confirmation via email from our colleagues. Or please use our website for direct bookings.

Deposit

50% prepayment is required according to the payment conditions of the confirmation. Your booking is confirmed if we receive the deposit or a credit card guarantee until the payment deadline.

Company name:
Silver Invest Kft.

Account holder bank:

Raiffeisen Bank Zrt.

Forint account:

Bank account number: 1208 2104 - 0157 5648 - 0050 0009

IBAN: HU33 1208 2104 0157 5648 0050 0009

SWIFT: UBRTHUHB

Euro account:

Bank account number:1208 2104-0157 5648-0060 0006

IBAN:HU12 1208 2104 0157 5648 0060 0006

SWIFT:UBRTHUHB


Cancellation terms and conditions

Cancellation conditions:

Individual room reservations may be cancelled without penalty unless otherwise stated in the written confirmation up to 3 days prior to arrival.

In case of cancellation or no-show within the penalty-free cancellation period, the deposit paid will be considered as a non-refundable deposit. The deposit paid may be credited to another stay up to 6 months after the date of the change, subject to prior agreement and subject to the above conditions.

The reservation can be modified once free of charge until the 3rd day after the reservation has been made, after the second and/or multiple modifications the reservation cannot be cancelled and an administration fee of +10.000 HUF per modification will be charged.

In case of no-show 3 days prior to arrival, 100% of the booked services will be charged.

We can reserve the room until 18.00 on the day of arrival even for reservations guaranteed with advance payment. In case of late arrival, please inform us in advance, otherwise the reservation will be automatically cancelled!

Payment on site

We accept cash in HUF & EUR, Visa, MasterCard, Maestro, Amex and OTP / K&H / MKB SZÉP card.

Dress code

Please wear appropriate clothing in our hotel. We kindly ask gentlemen to wear long trousers in the Portunus Restaurant. Please, avoid the use of electronical devices (smart phone, tablet, etc.) in the restaurant and in the Venus Wellness Department.

Wi-Fi

Available in the whole area of the hotel. Password: superior

NTAK number

SZ19000512